Using and receiving your results from Inagene is easy as Swab, Send, See

How it Works

Get your results in five simple steps

Step 1


Order your Inagene Personalized Insights™ Cheek Swab Kit online.

Buy now

Step 2


Your kit has arrived! Follow the instructions enclosed to ensure you use the cheek swab kit properly.

Don’t forget to register your account at to track your test results and obtain your Personalized Insights™ Report to share with your healthcare professional.

Step 3


Use the prepaid package to send your cheek swab sample back to the Inagene lab; simply drop it off at any Canada Post outlet or postal office so you receive a tracking number.

Step 4


Your results are ready! See what your Personalized Insights™ Report has to say about which medications you should avoid, and what type of cannabis is a good option for you.

Step 5


Now that you have your results, share them with your healthcare professional to discuss a pain management strategy that works for you.

Before You Use the Kit…

Do not eat, drink, smoke, chew gum, use mouthwash or brush your teeth 30 minutes before taking the test.

Rinse your mouth with water before using the swab.

Keep your unique ID number that came with your cheek swab kit in a safe place; it is the key to obtaining your results. Hint: take a photo of the number so you have a digital record of it.

Privacy is a promise

Personalized medicine should not mean an invasion of privacy. At Inagene, we help you understand how your genetic makeup may respond to medications – but we believe that you should always have control of your genetic data and other personal information.

We promise to:

  • Safeguard your genetic data and other personal information
  • Never share your personal information with third parties
  • Adhere to high standards in privacy protection, as provided under Canadian laws

Want to learn more? Read our Privacy Policy

Insurance Reimbursement and Tax Deductibles:
Your Questions Answered

Q: Will my private insurance cover the cost of the Inagene Personalized Insights™ Test?

A: Depending on your insurer and health benefit plan, this test may be covered as an optional benefit. For those with Healthcare Spending Accounts (HSA), you may be able to have your test reimbursed as well.

Q: What about provincial health insurance?

A: Each province/territory varies, so check with your provincial health insurance to see if you are eligible for coverage.

Q: Will the results of this test affect my insurance policy?

A: Inagene’s test does NOT assess any genes related to disease risk or disease diagnostics. Inagene only looks at specific, well-identified DNA variations related to drug response. The results of this test should not affect a person’s insurance or insurance coverage.