Personalized Insights™ Precision Pain & Mental Health

Step 1: Order your Inagene Personalized Insights™ Cheek Swab Kit online (order here), and receive it in the mail within 2 - 5 business days.

Step 2: Your kit has arrived! Follow the instructions enclosed to ensure you use the cheek swab kit as directed. Don’t forget to register your sample (using the unique 14 digit Kit-Code provided in your kit) at patients.inagene.com – a critical step to ensure you receive your Personalized Insights™ Report.

Step 3: Use the prepaid package provided to send your cheek swab sample back to the Inagene lab; simply drop it in the mailbox or at any Canada Post outlet. We will send you an email notification that we have received your sample at our lab, and another email when your results are ready to view through your secure Inagene account on the Portal (results are generally available within 7 days of receiving your sample at our lab). You can also track the status of your sample on the Inagene Portal.

Step 4: Your results are ready! See what your Personalized Insights™ Report has to say about which medications you should avoid, and which are likely to work best for you, along with detailed recommendations for each medication.
Click here to see a sample of what the report looks like.

Step 5: Now that you have your results, share them with your doctor/health care team to discuss a personalized treatment strategy that works for you. Helpful tools and resources are provided in the Toolkit section of the Portal to facilitate sharing your results with members of your health care team.