FAQs

The recommendations in your results are sourced from several established expert pharmacogenetics consortia and regulatory bodies like the FDA. These recommendations are then paired with insights from your DNA profile to provide you with personalized insights that can help you feel better, sooner.

Your Inagene report provides information related to your predicted response to medications used in a variety of therapeutic areas. Our tests cover mental health (depression, anxiety PTSD, OCD and more), cardiology, gastroenterology, neurology, oncology, postpartum, pregnancy, menopause and more. Applicability of your results will depend on your specific condition(s) and circumstances. Only your health care provider can determine if and how results can be applied to your treatment plan. View our full list of medications.

Your personalized insights will allow you and your healthcare team to manage your health concerns more effectively and safely. By analyzing your DNA, we can predict how you will respond to up to 196 commonly used medications. Your insights offer personalized recommendations on which medications may work better for you, which medications may need to be prescribed using a modified approach, and when alternative medications should be considered. These recommendations can help you reduce side effects, avoid trial and error, and find a more effective medication faster.

Once we receive your cheek swab at our Toronto lab, it generally takes 7-10 business days for your results to be ready to view on your Inagene account. You will receive email notifications when the sample is being processed and when your results are ready. You can also check the status of your test from your secure Inagene account. Please be sure to register your kit code and add @inagene.com to your email safe senders list so you don't miss these updates.

Our Complete Health test is our most comprehensive test and provides insights for 196 commonly used medications prescribed across a variety of therapeutic areas including mental health (depression, anxiety PTSD, OCD and more), cardiology, gastroenterology, neurology, oncology, postpartum, pregnancy, menopause, anesthesia, infectious disease, respirology, urology and more.

Our Pain & Mental Health test covers over 100 medications and is ideal for someone who specifically wants information regarding medications that are prescribed for pain and mental health.

Our Cardiovascular Health test covers 49 critical medications, including many that treat high cholesterol, thin blood, directly impact the functioning of the heart, and more.

Our Women's Health test covers 77 medications and was designed to support women's unique medication needs including menstruation, sexual health, pregnancy, postpartum, menopause, female cancers, bladder conditions and more.

Our Nutrition and Fitness test offers personalized recommendations so you can optimize your lifestyle. Understand how your genes impact weight loss and body composition, metabolism, heart health, athletic performance, food intolerances, and more.

Need more help? Take our quiz or contact us at customerservice@inagene.com.

No, our test will not reveal any information as it relates to your genetics and disease risk. Rest assured, the information on your test will only provide personalized medication recommendations to help you and your doctor find more effective treatments.

Although most provincial health insurance plans are not yet covering pharmacogenetics tests, each province/territory varies, so check with your provincial health insurance to see if you are eligible for coverage. If you have additional employee insurance, it may be covered through a healthcare spending account. Please check with your provider.

Not all medications have known genetic interactions. At Inagene, we only include medications with strong, evidence-backed research demonstrating a genetic impact in your results. Other companies may include more medications, but often this is because they use data that isn’t adequately supported by research.

Pharmacogenetics is always advancing, and the Inagene Advantage Membership is the best way to stay up to date with the latest research. As a member, your personalized insights will be continuously updated with newly added medications and more precise recommendations tailored to your genetics as the science evolves.

At Inagene, we believe that personalized medicine should never mean an invasion of privacy, and protecting the security of your personal data is of paramount importance. Inagene is committed to protecting your genetic data and will never share or sell your data to third parties.

We operate in full compliance with Canadian Data Protection regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and all Canadian Provincial Privacy Regulations.
Comprehensive physical, electronic and procedural safeguards are in place to protect against unauthorized use, access, alteration, duplication, destruction, disclosure, loss or theft of your personal information. Additionally, Canadian and US legislation prevents employers, insurance companies or anyone else from asking you to disclose your genetic test results.

All genotyping and reporting are conducted in-house, with data securely stored in Canada to ensure patient privacy and compliance with stringent security standards. We take security and privacy seriously—it's not just a one-time project, but a core part of how we operate.

All DNA samples are safely destroyed after analysis is complete.

No, insurance companies cannot access your data from us. Additionally, genetic non-discrimination laws in both Canada and the U.S. make it illegal for insurers to request or use this information against you. Finally, our test focuses on pharmacogenetics—how you respond to medications—not disease risks.

Put simply, your test results are your information alone to use.

Inagene owns and operates its own lab located in Toronto, Canada. It is managed by Dr. Ben Pinder, PhD, who has extensive expertise in genomic technologies.

With over 20 years of combined experience in genomic medicine, Inagene’s laboratory team operates in a CLIA- and COLA-accredited facility and participates in annual proficiency testing with the College of American Pathologists (CAP). The company also holds a Medical Device Establishment Licence from Health Canada.

With over 20 years of combined experience in genomic medicine, Inagene’s laboratory team operates in a CLIA- and COLA-accredited facility and participates in annual proficiency testing with the College of American Pathologists (CAP). The company also holds a Medical Device Establishment Licence from Health Canada.

Inagene offers one of the most comprehensive commercial pharmacogenetic tests available, identifying rare and population-specific variants to minimize ethnic bias and reduce the risk of misclassifying individuals with abnormal gene function as normal.

Our Inagene Advantage Membership ensures your personalized insights are always up to date. As a member, your personalized insights are continuously updated with the latest gene-drug associations based on high-stringency, consensus-driven guidelines from leading pharmacogenetic consortia.

The Inagene Advantage Membership is a subscription service that ensures your personalized insights stay up to date with the latest scientific discoveries. It provides regular updates on new medications and refined recommendations tailored to your genetics.

The Inagene Advantage Membership ensures your results stay current with advancements in pharmacogenetics, including newly added medications and more precise recommendations tailored to your genetics.

Without the membership, your personalized insights will remain accurate based on the science available at the time of your test but won’t include future updates or discoveries that could further improve your treatment decisions.

Your results will be updated quarterly to reflect advancements in pharmacogenetics. Updates are driven by new scientific discoveries and ongoing research in this rapidly evolving field.

As new insights and medications influenced by genetics are identified, we ensure your personalized insights stay current — providing you with the most accurate and up-to-date information possible.

You can access your updated results through your secure online portal. We’ll notify you by email each time your personalized insights are updated.

Yes. Your updates are personalized based on your genetic profile, ensuring the recommendations remain specific to you and your unique health journey.

An active membership entitles one individual access to updates for their own personal results. This means if you have multiple results for multiple individuals within your account, your updates apply to one of your choice.

The Inagene Advantage Membership is available with our Complete Health, Pain & Mental Health and Women's Health test. If you’ve already taken any of these the tests, you can sign up anytime. If not, bundle the test and membership to save.

Your membership is billed annually and renews automatically. If you’d like to cancel, simply click here to manage your subscription.

Currently, the Inagene Advantage Membership is only available with the Complete Health, Pain & Mental Health and Women's Health test. If you’d like to upgrade your Cardiovascular Health test to Complete Health and sign up for the membership, please contact us at customerservice@inagene.com.

Pharmacogenetic research is evolving rapidly, with more gene-drug associations and new insights being discovered regularly. To better serve our customers and ensure they receive the most up-to-date information, we’ve introduced a membership that supports more frequent updates and includes a complimentary re-swab when we improve our test to analyze additional genes. While updates are no longer complimentary, this change allows us better support our customers and to provide the most accurate and reliable insights as the science continues to advance.